我因為一直沒有收到網樂通的認證信, 打去網樂通的客服……
客服: “劉先生, 請問你是使用什麼信箱”
” xxxxxx@poorman.org”
客服: “劉先生, 有些信箱會擋我們的 e-mail , 你有沒有其他的信箱呢”
客服: “像是 hotmail, pchome 或是 gmail 之類的”
“xxxxx@gmail.com”
客服: “劉先生, 請問一下您是使用什麼瀏覽器收信呢”
“我是使用 Firefox 收信”
客服: “劉先生, 對不起, Firefox 可能收不到我們的認證信哦, 請你改用 IE 瀏覽器去收一下, 謝謝”
囧到一個極點, 根本不想解釋給客服小姐聽..
剛剛查了一下我 mail server 上的 log.
[TEXT]
May 1 05:27:17 bbs postfix/smtpd[16929]: connect from unknown[80.77.6.55]
May 1 05:27:17 bbs postfix/smtpd[16929]: NOQUEUE: reject: RCPT from unknown[80.77.6.55]: 450 4.7.1 Client host rejected: cannot find your hostname, [80.77.6.55]; from=
May 1 05:27:17 bbs postfix/smtpd[16929]: disconnect from unknown[80.77.6.55]
[/TEXT]
查一下 ebill.nextvod.com.tw 在那邊?
[TEXT]
# dig ebill.nextvod.com.tw
; < <>> DiG 9.6.1-P3 < <>> ebill.nextvod.com.tw
;; global options: +cmd
;; Got answer:
;; ->>HEADER< <- opcode: QUERY, status: NOERROR, id: 11882
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 1
;; QUESTION SECTION:
;ebill.nextvod.com.tw. IN A
;; ANSWER SECTION:
ebill.nextvod.com.tw. 3600 IN A 63.221.156.74
;; AUTHORITY SECTION:
nextvod.com.tw. 46663 IN NS ns1.nextvod.com.tw.
nextvod.com.tw. 46663 IN NS ns.nextvod.com.tw.
;; ADDITIONAL SECTION:
ns.nextvod.com.tw. 58730 IN A 218.211.37.1
;; Query time: 14 msec
;; SERVER: 168.95.1.1#53(168.95.1.1)
;; WHEN: Sun May 1 15:32:43 2011
;; MSG SIZE rcvd: 105
[/TEXT]
查一下 63.221.156.75
[TEXT]
# whois 63.221.156.74
#
# Query terms are ambiguous. The query is assumed to be:
# "n 63.221.156.74"
#
# Use "?" to get help.
#
#
# The following results may also be obtained via:
# http://whois.arin.net/rest/nets;q=63.221.156.74?showDetails=true&showARIN=false
#
NetRange: 63.216.0.0 - 63.223.255.255
CIDR: 63.216.0.0/13
OriginAS:
NetName: BTN-CIDR5
NetHandle: NET-63-216-0-0-1
Parent: NET-63-0-0-0-0
NetType: Direct Allocation
Comment: ADDRESSES WITHIN THIS BLOCK ARE NON-PORTABLE
RegDate: 1999-12-09
Updated: 2004-11-12
Ref: http://whois.arin.net/rest/net/NET-63-216-0-0-1
OrgName: Beyond The Network America, Inc.
OrgId: BNA-42
Address: 450 Springpark PL
Address: Suite 100
City: Herdon
StateProv: VA
PostalCode: 20170
Country: US
RegDate: 2004-05-25
Updated: 2009-02-04
Ref: http://whois.arin.net/rest/org/BNA-42
OrgTechHandle: PUN6-ARIN
OrgTechName: PCCW US NOC
OrgTechPhone: +1-703-621-1637
OrgTechEmail: usnoc@pccwglobal.com
OrgTechRef: http://whois.arin.net/rest/poc/PUN6-ARIN
OrgTechHandle: CDO54-ARIN
OrgTechName: Downes, Chris
OrgTechPhone: +1-703-621-1619
OrgTechEmail: cdownes@pccwglobal.com
OrgTechRef: http://whois.arin.net/rest/poc/CDO54-ARIN
OrgAbuseHandle: PAD13-ARIN
OrgAbuseName: PCCW AUP Department
OrgAbusePhone: +1-703-621-1637
OrgAbuseEmail: probinson@pccwglobal.com
OrgAbuseRef: http://whois.arin.net/rest/poc/PAD13-ARIN
OrgNOCHandle: PUN6-ARIN
OrgNOCName: PCCW US NOC
OrgNOCPhone: +1-703-621-1637
OrgNOCEmail: usnoc@pccwglobal.com
OrgNOCRef: http://whois.arin.net/rest/poc/PUN6-ARIN
#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
[/TEXT]
查一下 80.77.6.55 Whois
[TEXT]
# whois 80.77.6.55
% This is the RIPE Database query service.
% The objects are in RPSL format.
%
% The RIPE Database is subject to Terms and Conditions.
% See http://www.ripe.net/db/support/db-terms-conditions.pdf
% Note: this output has been filtered.
% To receive output for a database update, use the "-B" flag.
% Information related to '80.77.6.0 - 80.77.6.255'
inetnum: 80.77.6.0 - 80.77.6.255
netname: QUICK
descr: Quivk Link
country: EG
admin-c: BIJA1-RIPE
tech-c: BIJA1-RIPE
status: ASSIGNED PA
mnt-by: FLAG-MNT
source: RIPE # Filtered
person: Bijal Sanghani
address: Flag Telecom
address: London
phone: +44 208 282 0068
e-mail: bsanghani@flagtelecom.com
nic-hdl: BIJA1-RIPE
mnt-by: FLAG-MNT
source: RIPE # Filtered
% Information related to '80.77.0.0/20AS15412'
route: 80.77.0.0/20
descr: Route for FLAG Telecom - Egypt
origin: AS15412
mnt-by: FLAG-MNT
source: RIPE # Filtered
[/TEXT]
ebill.nextvod.com.tw 那個 IP 看起來是正常的, 因為是從 PCC 送過來的
PCC 是香港商電訊盈科.
但是實際怎麼樣, Route for FLAG telecom Egypt 寄認證信給我 ????
難道是被 hacker?
最後補上 nmap 的資料
[TEXT]
# nmap -sT 80.77.6.55 -O
Starting Nmap 5.51 ( http://nmap.org ) at 2011-05-01 15:40 CST
Nmap scan report for 80.77.6.55
Host is up (0.090s latency).
Not shown: 998 closed ports
PORT STATE SERVICE
80/tcp open http
443/tcp open https
Device type: general purpose|WAP
Running (JUST GUESSING): Microsoft Windows 2008|7|Vista (94%), FreeBSD 6.X (89%), OpenBSD 4.X (87%), AirSpan embedded (87%)
Aggressive OS guesses: Microsoft Windows Server 2008 Beta 3 (94%), Microsoft Windows Server 2008 SP2 (93%), Microsoft Windows Server 2008 (91%), Microsoft Windows 7 (91%), Microsoft Windows Vista SP0 or SP1, Server 2008 SP1, or Windows 7 (91%), Microsoft Windows Server 2008 R2 (90%), Microsoft Windows 7 Professional (89%), FreeBSD 6.2-RELEASE (89%), FreeBSD 6.3-RELEASE (89%), OpenBSD 4.0 (87%)
No exact OS matches for host (test conditions non-ideal).
OS detection performed. Please report any incorrect results at http://nmap.org/submit/ .
Nmap done: 1 IP address (1 host up) scanned in 6.64 seconds
ms1 ~ # nmap -sT 63.221.156.75 -O
Starting Nmap 5.51 ( http://nmap.org ) at 2011-05-01 15:41 CST
Note: Host seems down. If it is really up, but blocking our ping probes, try -Pn
Nmap done: 1 IP address (0 hosts up) scanned in 3.54 seconds
ms1 ~ # nmap -sT 63.221.156.75 -O -Pn
Starting Nmap 5.51 ( http://nmap.org ) at 2011-05-01 15:41 CST
Nmap scan report for 63-221-156-75.static.pccwglobal.net (63.221.156.75)
Host is up (0.062s latency).
Not shown: 995 filtered ports
PORT STATE SERVICE
1433/tcp open ms-sql-s
2383/tcp open ms-olap4
3389/tcp open ms-term-serv
5800/tcp closed vnc-http
5900/tcp closed vnc
Device type: general purpose
Running: Microsoft Windows 2003|XP
OS details: Microsoft Windows Server 2003 SP2, Microsoft Windows XP SP2 or Server 2003 SP1 or SP2
OS detection performed. Please report any incorrect results at http://nmap.org/submit/ .
Nmap done: 1 IP address (1 host up) scanned in 9.52 seconds
[/TEXT]
註: 最後換到 gmail, 而且收到認證信了, 結果認證完以後出現的帳號還是錯誤的 e-mail account.
整個網樂通的後台一整個很糟糕. 設計這一套系統的人應該切腹了.
匿名訪客
嗯,剛好路過,幫您解答一下。
第1,客服會說firefox不能收,算是客服小姐沒有這方面的學養,但會造成這種回答,主要是若用戶上官網自行申請註冊的話,由於官方註冊頁面有兩頁,寫的jsp,在chrome及firefox沒有得到完善的支援,你要說程式寫得不好也可以啦!總之就是跳不到第二頁完成註冊,只能第一頁填完資料,按下一頁,就過不去了,只有使用ie7.0以上才能ok。
第2,你認證後還是錯誤的email account,其實是您誤解,網樂通的email在註冊時即綁定為帳號,資料庫設定是類同身份證字號的關連,是不允許用戶更改的。客服幫你變更email,只是方便你收到認證信罷了。更改mail與account沒有連動關係的設定。你要說這種設計不好,也是可以,但並不是錯誤的結果,而是初始設定帳號就是綁定email。要改要打去網樂通客服中心,也要花一段時間才能改正,因為客服沒有權限。也沒那麼容易更改。
richliu
我理解, 所以我才說這整個後台都有問題.
設計的人沒有考量到這個後台系統出錯的部份.
我相信整個網樂通一定花了很多時間在處理這方面的事情.
然後……. 還沒有成效.
搞這後台的主管應該自己下台吧.
盧慧心
ip 要怎麼找?